Refund Policy

Thank you for choosing Aarohi Taxi. This Refund Policy outlines the terms and conditions under which refunds are provided for our services.

1. Refund Eligibility:

Service Disruptions: Refunds may be issued in the event of service disruptions, delays, or cancellations caused by Aarohi Taxi. We strive to deliver reliable and punctual transportation services, and any failure to meet these standards may qualify for a refund.
Cancellation by Aarohi Taxi: If we are unable to fulfill a confirmed booking due to unforeseen circumstances, a full refund will be issued to the original payment method.
Payment Errors: Refunds will be provided for duplicate payments or overcharges resulting from technical errors.

Notification: Customers must notify Aarohi Taxi of any refund requests promptly. Notification can be made through our customer support email at customer.support@aarohitaxi.com.
Provide Details: To process a refund, customers must provide details such as the reservation number, the reason for the refund, and any supporting documentation.
Approval: Refunds are subject to approval by Aarohi Taxi and will be processed based on the specific circumstances of each request.
Timeline: Refunds will be processed within [24 Hours] business days from the date of approval. The funds will be credited to the original payment method.

Customer Cancellations: Refunds will not be provided for cancellations made by the customer unless it falls within the scope of our Cancellation Policy.
No-Show: Customers who fail to show up for a booked ride without prior notice are not eligible for a refund.
Change of Plans: Refunds will not be issued for changes in travel plans or other personal circumstances.

If you have any questions or concerns about our Refund Policy, please contact us at refund@aarohitaxi.com.

Thank you for choosing Aarohi Taxi!